The efficiency and quality of your online billing services is directly linked to your customers’ satisfaction. Especially in the modern era, when customers are spoilt for choices, you need to generate accurate invoices with easy-to-understand description of charges. To ease up your work, top telecom billing systems ensure that you provide these services to your customers effortlessly. The easy-to-understand description of charges a dedicated Online Charging System.
Why Do You Need to Invest in Top Telecom Software Solutions:
The best telecom software solutions, like the one provided by Telgoo5 can be a worthy addition to your business. It would be better if you look for a company which provides BSS Solutions, OSS Solutions and Billing solutions under one single platform.
Along with a real time online charging system you would need one that works according to 3GPP specifications. Real-time execution is important for minimizing loss of revenue.
Some important features of a good-quality telecom platform are:
1. Convergent Charging
Convergent charging carried out through a devoted OCS provider helps in building integrated invoices that show every single charge clearly. Moreover, it guarantees proper credit limit execution, which is crucial to impede customer from exceeding their allotted limit and leading to extra charges.
2. Fast & Reliable OSS and BSS Services
OSS and BSS services are important for proper working of a telecom system. Independent provisioning done by OSS Billing is fast and reliable. Also, you need a system that allows customers the convenience to order your services online. Efficient functioning of business is the ultimate success mantra for modern day telecom operators.
3. Additional Functions with APIs
API stands for Application Program Interface which provides a simpler way to integrate new functionalities. With the advent of new telecom technologies every day entering the market, you would need these APIs to integrate new functionalities in order to keep up with the incoming demand. And, it is all done very easily and smoothly because of APIs.
4. Thorough Reporting
Vendors like Telgoo 5 provide thorough reports for their partners. Reporting helps in understanding customer behavior and market trends.
5. Manual Intervention
Most of the tasks are automated by top billing platforms, but sometimes you need to intervene manually in order to perform the everyday tasks and activities. For example, you may want to feed the details of a customer who just walked into your company through some reference, it should provide you the facility to add that customer manually.